Hirofumi Aihara

General Manager, Digital Transformation Division, Mitsubishi UFJ Financial Group, Inc. (MUFG)

Hirofumi Aihara is General Manager of the Digital Transformation Division, Mitsubishi UFJ Financial Group, Inc. (MUFG) responsible for global digital transformation programs. His vast professional experience in both business and IT enables him to collaborate with executives within the financial institution which has a footprint in over 50 countries around the world. During the 26 years he has served MUFG, he held positions in various areas of banking – Corporate Finance, Risk Management as well as Systems, where he implemented several projects to upgrade the bank’s IT infrastructure.

Prior to his current position, Mr. Aihara held a number of senior management positions in IT in Singapore, Tokyo, and the United States, including Regional CIO in the APAC, when he collaborated with Regional C-Suites to provide IT services to the branches in 16 Asia and Oceana countries. He also served on the project team for MIS implementation and several business process re-engineering programs during his years. In December 2016, he moved to Tokyo to lead global FinTech Initiatives and he is actively exploring the latest technologies and adopting them.

【Session: Day1-2】Cutting-edge Technology: Business Application 1

Application of AI technology at Mitsubishi UFJ Financial Group and its outlook

I will introduce Mitsubishi UFJ Financial Group (MUFG)’s efforts to utilize AI technology from the aspects of improving customer convenience and improving work efficiency. I would also like to mention the outlook on using AI technology, including our expectation for the development of future technology.